Thank you for shopping with us. We are committed to delivering your order quickly and efficiently. Please read the following information regarding our shipping and return policies before making a purchase.
Shipping Policy
Orders are typically processed within 1–3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Shipping times may vary based on your location and the shipping method selected at checkout.
Please ensure that your shipping information is accurate at the time of purchase. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided by the customer. In the event of a shipping issue, we will do our best to assist you, but we cannot guarantee resolution for errors outside our control.
We currently offer shipping within the United States, including Hawaii and Alaska (For Hawaii and Alaska, please choose the appropriate shipping rate specific to your region). Delivery times are estimates and are not guaranteed due to factors like weather, carrier delays, or customs processing.
Return & Exchange Policy
All sales are final. Due to the nature of our products and our commitment to quality assurance, we do not accept returns, exchanges, or cancellations once an order has been placed.
Please review all product details and sizing information carefully before completing your purchase. If you have any questions about a product, feel free to contact us prior to ordering — we’re happy to help clarify product information.
In the rare event that you receive a defective or incorrect item, please contact us within 5 days of delivery with your order number and a photo of the issue. We will assess the situation and work with you to find a reasonable resolution.
We appreciate your understanding and support.
If you have any questions, please contact our support team at blkelements@gmail.com.